At basa18, your personal information is a trust we hold sacred. Everything about what data we collect, how we store it, and who we share it with is clearly explained here.
Your privacy is our top priority — here's a quick look at how we have you covered
At basa18, every piece of data is secured with 256-bit SSL encryption — the same standard used by banks. From your password to your card number, no third party can ever see it.
Basa18 never sells your personal information to third parties. We have no data-sharing agreements with advertising companies or data brokers.
We collect only the information genuinely needed to provide our services. We respect your privacy by never asking for unnecessary data.
Your information does not stay with us indefinitely. After a set period, or upon your request, we permanently delete your personal data.
You can view, correct, or delete your information at any time. basa18 puts you in control of your own data.
Basa18's Privacy Policy is developed in accordance with international data protection standards. We conduct regular audits of our security systems.
This Privacy Policy applies to the basa18 platform and its associated services. By using the basa18 website or app, you agree to the terms of this Privacy Policy. We place the highest value on your trust, and in order to maintain it, we explain our data collection and usage practices with complete transparency.
Basa18 collects only the information that is strictly necessary to deliver our services properly. We never ask for irrelevant or excessive data.
| Data Type | Example | When Collected |
|---|---|---|
| Identity Information | Name, Date of Birth, National ID Number | During Registration & KYC Verification |
| Contact Information | Email, mobile number | At account creation |
| Financial Information | Mobile Banking Number, Bank Account Details | During Payment Processing |
| Device & Browsing Information | IP address, browser type, access time | While Using the Platform |
| Gaming Activity | Betting History, Game Preferences | During Gaming Sessions |
When you use basa18, certain information is collected automatically — such as your IP address, device type and model, operating system, browser details, and how long you spend on each page. This data is used primarily to improve platform security and performance.
Basa18 uses your information only for the specific purposes listed below. Each purpose is legitimate and directly related to the services you use.
Basa18 employs industry-leading security technology to protect your information. We maintain a multi-layered security framework so that if one layer is compromised, others continue to keep you protected.
Only authorized personnel have access to our data centers. Every access is logged and regularly reviewed. In the event of a security incident, we will notify you within 72 hours.
Basa18 never sells your information and does not share it unnecessarily. However, there are limited circumstances where sharing certain data may be legally required or essential for service delivery.
We share certain information with selected service providers for payment processing (bKash, Nagad), identity verification, and technical support. All partners are bound by strict confidentiality agreements and may only use your data for their designated purpose.
In the event of a court order, government investigation, or lawful request from a regulatory authority, we are required by law to comply. Even in such cases, we provide only the minimum information necessary.
Basa18 uses various types of cookies to keep the website and app running smoothly and to enhance your experience.
These cookies are essential for maintaining your login session and storing security tokens. Disabling them will prevent the platform from functioning properly.
These cookies collect data on which pages are most visited and where users encounter issues, helping us improve the platform. All data collected is completely anonymous.
These cookies remember your language preference, theme settings, and personalized experience. You can disable them at any time through your browser settings.
At basa18, you have full rights over your personal information. A summary of all your rights is provided below:
Submit any data-related request to the basa18 support team. We typically process requests within 30 business days. Urgent matters are handled even more promptly.
Basa18 is a platform strictly prohibited for anyone under 18. We never knowingly collect any information from minors.
If a minor has registered on the platform by mistake and this comes to our attention — whether flagged by us or reported by a guardian — we will immediately close the account and delete all associated data. If there are any concerns during age verification, we may request additional documentation.
Basa18 retains your information only for as long as necessary. A defined retention period is set for each category of data.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Financial Transactions | 7 Years | Financial Records Law |
| Gaming History | 3 Years | Dispute Resolution |
| Contact Records | 2 Years | Customer Service Standards |
| Analytics Data | 13 Months | Product Development |
Once the retention period expires, your data is automatically deleted or anonymised. You may also request early deletion at any time — we will honour that request unless we are legally required to retain the data.
Basa18 may update this Privacy Policy from time to time. Changes may be prompted by new technology integrations, legal requirements, or user feedback.
For significant changes, we will notify you by email or via an in-platform notification. The date of the most recent update will always be visible at the top of the policy. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
If you have any questions, complaints, or data-related requests regarding our Privacy Policy, please reach out to our support team. We are fully equipped to assist you in English.
For more details, please visit our Terms & Conditions and Responsible Gaming page. For any questions, visit our FAQ page for answers.
Reassured after reading our Privacy Policy? Don't wait — join basa18's secure platform and enjoy the best gaming experience.
18+ · Play Responsibly · Bank-Grade Security